Doona shop at Clicks online. You will only be part of the ***** statistic in South Africa

I ordered a Doona stroller online on the 26 February 2024 that showed in stock. Got a phone call 28 February sorry sir here is no stock on this item Doona will only have stock on the 12 March 2024, but it show In Stock on there site. Phoned Clicks online today 12 March. So first I must phone them they don't communicate with me and secondly Stock will arrive 16 March at Doona and not 12th anymore. Right so my son was born on the 6th of March and don't have any car seat at the moment. I have to go borrow a friends child's one for the trip home from hospital and for his GP visit today. But wait If I would like a refund it will take 14-21 Working days and this was informed to me as an option on the 4th of March after I phone them for feed back after they would apparently find out if they can outsource me one or have stock in a warehouse. So here is the kicker. After this mess Clicks haven't change there online site to out of stock on this item after I personally phone then two times 4 march and 12 march and said it is still in stock on the website. So they as Clicks now this item is out of stock since 28 February but still advertise this as in stock. 14 Days later (10 Working days). So let say each day two people bought Doona Prams after this was supposed to be changed to out of stock. The sum will look like this 2 people x 14 days = 28units 28 Units x R6799.00 = R190372.00 and this is only on the sum of 2 units a day in the whole of South Africa. ( I think not)

So Clicks is taking money when they now they don't have the product and are not giving immediate refunds on product. Only 14 to 21 working days. So go work out that interest. This is ***** ***** *****.