1 reviews | Active since Jul 2012
Dissatisfied with Clicks chemist service!
I had an eye problem and saw my local doctor on Wednesday 9 May 2018 in Edgemead, Cape Town. He gave me a prescription for eye drops and ointment. Filled the prescription at Clicks Edgemead, where I was told that the eye drops were out of stock! However, I was told that they would place an order send me a SMS as soon as the drops arrived. I asked when that would be, and was told later that afternoon. By 5 pm I had heard nothing, and as my eyes were burning badly, I returned to the pharmacy. Was seen by another assistant to whom I told my story, she disappeared and came back 2 minutes later waving the eye drops! I said I still had not received a SMS. Lo and behold, today, Friday the 11th May 2018, I received a SMS at 16h44 advising me that the balance of my prescription was ready for collection. Two days later! Sorry Clicks - not the first time I've had problems, so my future prescriptions will be filled somewhere else! Oh - and while I'm at it - please tell your cashiers not to yawn openly while waiting for a client to pay their dues! It's a disgusting sight.
