Disrespectful customer service

M not happy about the service that I have received at Clicks Westgate mall. I went to drop the return items from Temu online purchase, but I was kept waiting for a long time, while the assistants were doing nothing, after waited for long, someone came to assist me but she didn't finish helping me, she stopped and attended other customers while m waiting there, after I closing my plastic bag I told her that I am done, but didn't come back and pick up the item put at the safe place, she just told me that leave the on the counter I will take it and record it. I am worried about the safety of item because if someone pass by and take my parcel I won't get refunded from Temu. The employees at clicks Westgate do not take customers seriously, If my item get missing and don't get pick up for my refund then Clicks must refund me the amount that I am expecting from Temu. I was badly treated. They made me feel that my issue is not that important because other customers were attended in front of before they even with me. Clicks Westgate learn customer service. M ****ed off!