Disheartening Service

After printing a ticket to collect my loaded script that I've been collecting for a few months now. The pharmacist at Table 5 after calling my ticket told me to go print another ticket as the one I had was my way of trying to jump a queue of which there was only 1 person before me. He told me that if I never got an sms it meant my script is not ready & I'm trying to jump a queue, yet I didn't even know there's a ticket to jump the queue. He said I'm wasting my time for standing in front of him. Mind you, the people are now pouring & printing tickets and I'm told to get back in line. I felt so dumb as I've complained a few times before about no longer receiving sms's to collect my script. That time my lunch break is almost up and I had to go and print another ticket & wait for about 4 people that came after me to be helped first. I felt so undermined and belittled as I made time from my lunch break to collect the script. All the staff members at Clicks are very helpful and nice it's just one this one pharmacist. Pity, I don't even remember his name. I queued and it turned out that my script was ready and I was due to collect it. The manner in which he spoke with me was very disheartening. I don't ever wish to be served by him again as I'll never forget the way he spoke with me. Very disappointing.