Disgusting sevice from Clicks Kensington, Durban North

What a disgrace Clicks Kensington, Durban North, Durban ... Putting it mildly 1st I needed my repeat meds and they didn't phone/sms/what's app/send smoke signals to find out if I need meds 2nd As they have my script they should know my meds are almost finish so u expect them to order them-because they don't contact their clients like how Dischem does they would have atleast looked at the system knowing that their client is going to need it their meds it was 2 days away to the date for their clients next repeat 3rd So after the back and forth of who should get the meds ordered me or them I lost it and then they said they will get it ready 4th They called to say they don't have one of my important tablets. So I asked the man When will I have the meds as this is a life and death situation ... He rep**** by saying "Monday 4th Jan 2021or maybe Tuesday 5th Jan 2021" -mind you it's Thursday 31st December 2021. I was shocked and asked him what are we going to do- expecting him to say we will look at a near by clicks or something... His reply was "I dont know what you want to do? " I lost it... 5th I asked him to send me my script as my Doctor emailed it to them... That was the worst mistake... At 1st they couldn't find my script so I was not sure how they were giving me my meds... Then they couldn't find the email and I lost all hope... Eventually 5 calls(3hs of them looking) later they are found it and they going to email it to me. It took too long and I needed to organize my meds so I stormed there got my script printed took it to another trusted pharmacy and they will give a a supply of meds to help me and my doctor will send them a script soon... Its now Friday 1st January 2021 5:41pm and im still waiting for this email they said they have sent already. After going to Clicks for as long as I can remember I now understand why people now go to other pharmacies. I will NEVER ever let clicks handle my chronic meds ever again as I could die and what will the tell my family... "she doesn't know what she wants to do"