1 reviews | Active since Jul 2018
Disgusting Customer Service
I am utterly disgusting with the customer service at Clicks Kenilworth Center in Cape Town, I received on Friday the 18th June 2021. I initially visited the store to purchase a comestic product, I usually browse the store which always result in impulse buying of products.
While I was browsing to see the prices of your electrical products, the staff members, Keenan Stoffels... I could have the surname incorrect but definitely his name correct, asks over a phone the woman with the brown boots?
Thereafter he walk away with the phone or mic, and comes back and follows me as if I am about to ***** products.
Thereafter, while walking to the till, he then walks after me and stand at the door watching if I'm going to pay for the products.
Firstly, that is very UNPROFESSIONAL and to think your staff make assumptions by the way I look, cause there was nothing I did to say I'm am going to ***** from your store.
I would appreciate an apology in writing from your store and the staff member personally or I will take it up with your head office.
