Disappointed delayed delivered and received wrong item after ordering online

I am really disappointed in Clicks' online shopping. I ordered a Pink Baby bath tub on the 27th July 2020, was told it would take 3 days was then later told it would take an extra 3 days. Finally I got the message that the item was Delivered to Clicks Golden Walk. When I went to collect I found that they delivered the wrong item. I am really disappointed as this was meant to be a gift for a baby shower happening on Saturday. This is really poor service and unacceptable