Direct Medicines will loose your original script, They can only HIT and RUN - are not at all interested in your health

My problems with Clicks Direct Medicines just for 2017: Direct Medicines LOST BOTH original scripts sent with tracking numbers for the year of 2017, and then just DON't bother to deliver the Schedule 4 chronic medication for the full 6 months of the script. E-mails are being ignored, No replies, No calling back on any queries sent, in fact, Their invoices and statements does not have contact details, or a landline / telephone number that could be phoned from a cell number. Accounts departments does not follow up on e-mails or queries sent. Medication was delivered, invoice to medical plan was reversed, and then the query I sent to point the mistake out was also ignored... needless to say that I am liable for paying the variance on the account. The pharmacist missed the fact that generics were always dispensed, and issued original medication without my consent with large co payments, two months in a row, without phoning and discussing the shortfall with me ? I have never in my life seen such bad service from anywhere else !! How does one get out of their claws of substandard service, delivering half the script with unauthorised shortfalls and co payments... and not being able to even phone, or get an e-mail response ? Direct Medicines will loose your original script, They can only HIT and RUN - are not at all interested in your health...