Dangerous recommendation from Pharmacist at Mall of Africa

My partner went to your Clicks mall of africa and asked a pharmacist. She asked for an Ointment to help with sores in her her nose. She was given an oitment. After using it she started feeling like her nose was blocked. she started bleeding whenever she blew her nose.

When i looked at the oitment instructions it said "not for extenal use" but the Clicks Pharmacist recommended it for that use. Its now 2 months since she bought the oitment and she is bleeding a lot whenever she blows her nose.

If you cant trust your pharmacist y go to clicks.

What if she had lost her sense of smell?

Shame on Clicks Mall of Africa.