Customer Service

I would like to express my at most dissatisfaction in regard to the services I received from Ziphelele Faith Marareni today who is apparently a supervisor at Katlehong Crossing. The lady lacked respect and customer service.

I bought an item only to find out that the price on the shelve was incorrect. I then asked that I wanted to purchase the item with amount I saw on the shelve she refused. She did not apologize for the error. I stated that I will be escalating this matter to hello Peter not because of the pricing issue but her horrific services she said it's fine with a I do care attidude.

I have been purchasing from clicks for years and do not believe that the brands stand for or maybe because the store is located in a township that may be the reason why I received such a service?