MM
Moreblessings M

1 reviews | Active since Jul 2020

22 Jan 2025, 18:05

Couldn’t load my repeat prescription well on my card now they are telling me to go back to my GP

I went to clicks located in Morena mall Mafikeng in North West on the 16th of September 2024 to load my prescription to my clicks club card. The guy who was assisting just took my prescription and told me I could leave he will load it. I remember specifically asking him not to make any mistakes because I tend to get really sick and I do not want to struggle when I need my repeat prescription and he said I should worry, last month a pharmacist named Monica gave me the wrong medication, even though she replaced it she made it out to look like I didn’t know what I was talking about. Like I didn’t know my own medicine! And now because my prescription was not loaded well the very same pharmacist Monica told me that there is nothing they can do about it even though it is their error and because they lost the original prescription I gave them on the 16th of September 2024 I have to go back to my GP and get another prescription. My GP is in Roodepoort and I am in Mafikeng and they wouldn’t give it to me because in their books I still have a few more repeats left. What do I do without my chronic medication?

0
Replies (1)
MM
Moreblessings M's update23 Jan 2025, 07:21
Reviewer Update
Clicks Morena mall I need my medication! Teach your pharmacist Monica to do her job right the first time your errors are messing with our health