Condining of GBV

I was beaten by a man at Clicks Ulundi on Wednesday on the 03/09/2025 and no one reacted at clicks the staff just froze and now when we are asking for a footage at clicks they are denying it they say they do not have footage and when I’m contacting there head office at pine town they say there are cameras there and now I feel like they are protecting that man and I also feel like they are condoning GBV. I was never protected inside the store as a woman and now I feel not protected even if I am trying to deal with this matter legally.