Concerning Attitude..

A recent prescription made up, put in a sealed packet, when opened was found to have 1 of the boxes short of 2x pills. (prescription was for 30 only 28 received, there is no way to check the contents of the products dispensed) Contacted the head Pharmacist, who checked, then confirmed that in fact the 2 pills were never added to the box. I was told that I can call and collect these pills. Given that this was a Clicks error I asked that these 2 pills be delivered to my premises, but was told they do not deliver to my area!!!! Voicing my disapproval, I was told by this lady: "WE ARE ONLY HUMAN AND MAKE MISTAKES" this is a very concerning statement to make given the position she holds, also, incorrect medicines could then be given which could have very serious consequences. Leaves a bitter taste in the mouth and questions, whether Discovery Health should re-evaluated as having them as a preferred provider....