COMPLAINT: CLICKS CLUB CARD
<p>Dear Sirs,</p> <p> </p> <p>I lost my Discovery Vitality HealthyCare clicks card (a grey card indicating that I am a discovery vitality member, with Discovery's logo as well as the clicks logo). My clicks card n. is ********** 284352 in the name of W.S.J. de Neuilly Rice.</p> <p> </p> <p>Last year during March my purse was ******, I phoned Clicks on the ***no. and within a week I received my clicks vitality card via post. I called then several times now, e-mailed them and they refuse to issue a card, saying I can get a card at my nearest clicks with another card no. (a blue card) to transfer my points etc. They say this has been in place since the year 2015. My question is why did they then issue a grey replacement card last year when my purse was ******?). Surely this must be on their system.</p> <p> </p> <p>I need this card urgently for medication etc. at Clicks.</p> <p> </p> <p>Kindly assist.</p> <p> </p> <p>Thank you</p> <p> </p> <p>Ina de Neuilly Rice</p>