Client not worth a response

On 21 August 2023, Clicks advertised their weekly deals for 20 July to 21 August 2023 via *** .

On there, they advertised a Bosch Kitchen Machine 600W for R2,50 (two rand fifty)!

I emailed them at 11h36, stating that they must have made an error and that I want one (at that price). I also sent an email to ***. I received an automated email confirming receipt of my email.

At 16h13, I got an email from Felicia Wyeth, (Customer Service Consultant from Cape Town) - *** just stating: "Good day, Thank you for your email. The price for the Bosch Kitchen Machine600W is R2499.00."

No apology for the wrong amount on the ad, no "thank you for bringing this to our attention"....... nothing! I perceive her email to be extremely dismissive and that I do not appreciate!!!

I rep**** to Felicia's email (***) stating:" Good afternoon Felicia, That is not what your advert stipulated". They changed the advertised amount on their system and obviously the link to the ad, but I have saved a copy and screenshots of the advert initially sent which contain the incorrect amount.

To date, I've not had the pleasure of a second response on my email to Felicia.

My email alerting Clicks to the error, probably saved them thousands of rands and this is how they "thank me" for it....Not even a decent acknowledgement or response!

I'm sure this can be seen as false advertising and their rudeness in not replying to all customer emails shows just how much they appreciate "my" support!