CLICKS WESTGATE ROODEPOORT

I'm so ****ed to the fullest with Clicks westgate branch went there with high hopes that I will get a great service buy no I paid for my goods using fnb scan to pay money went out from my side but they saying it's not showing I had to leave goods which I paid this is so ****ed up Har almost the same inside at kwena mall I swear will never shop at clicks again. Now the manager or whatever the person is, is telling me to pay again hell no I want my money back why do I have to come back to Fetch my money I mean this is bull****.....