CLICKS TYGERVALLEY

DISGUSTING CUSTOMER SERVICE NOT ONLY WITH THE CALL CENTRE BUT THE TYGERVALLEY BRANCH TOO. I HAVE BEEN CONTACTING CLICKS NUMEROUS TIMES SINCE THURSDAY AS LELETHU WHOM WORKS AT CLICKS SOLD ME A TESTER HOW UNHYGIENIC OF THE STORE AND ********* TOO! I LOGGED A COMPLAINT AND SPOKE TO BIANCA WHO ASSURED ME THIS WILL BE SORTED IN 24HRS . CLICKS CALLS ME AT INCONVENIENCE TIMES AS SOME OF US TOO WORK AND CANNOT JUST ANSWER WHEN CLICKS DECIDES TO CALL. I THEN RETURNED THE CALLS ONLY NOT TO BE ANSWERED . FINALLY ON SATURDAY I LEFT A MESSAGE AT YHE BRANCH INFORMING FOR THE SUPERVISOR TO CALL ME AT 2:30PM TO WHICH THIS WAS NOT DONE . I THEN CALLED AGAIN SUNDAY AND SPOKE TO GERALD THE SUPERVISOR AS HE STATED WHICH MY GOD THE MANAGER I WAS SPOKEN TO AND TREATED OVER THE PHONE. I REQUESTED HIS AREA MANAGER DETAILS TO WHICH HE RUDELY REFUSED! I CALLED CUSTOMER SERVICE AGAIN AND THE CALL HANG UP WHILE WAITING ON BIANCA TO GET BACK TO ME! I DO NOT THINK CLICKS WANTS YET ANOTHER SCANDAL WITHIN THE PAPERS AS THIS WILL BE MY NEXT STEP SHOULD MATTERS NOT BE RESOLVED!