Clicks Summerstrand just plain bad customer service
Today was the last bad customer service I receive from Clicks in Summerstrand. Today once again I have to wait while being ignored at the tills because the teller is sorting the area behind the tills. Then the hand cream I wanted scanned more than marked. I mention this and the teller named Paul tells me he will go check it after we done. I said no I want the price I saw on the shelf. So he then tries to call someone who in that store is a wait because no one is ever available. I go fetch the price on the shelf myself and get to the till and wait for the supervisor. I then ask her if that is how they treat price disputes and the teller wants to then argue with me about what he said. In fact tells me he did not know it scanned wrong despite me telling him and asking for the price to be corrected. Why would I ask for a price check if it scanned correctly first time.
This is not the first time I have a similar n issue at this Clicks among others. The only really efficient part is the pharmacy, but you still need to deal with the tellers. I am planning not not using this particular Clicks at all if I can help it. I will drive to the next closest one and collect my scripts there in future.
