Clicks store manager's attitude is disgusting

I went to clicks horizon village to buy the baby milk and I was late and the manager's attitude is disgusting leadership skill is lacking. Worst part is she is a woman for her to behave like she is running a ****a shop. There is a guy who came and he says he lost his envelope in the store few minutes ago but they just ignored him as if nothing happened and they didn't even care to listen to him they closed the store doors and left