1 reviews | Active since Nov 2012
On the 5th of August I placed an online order the 9th August I went to collect the order. The order was damaged and incomplete. I phoned them and told them that the order was incomplete. 2 weeks later they come back to me and said the product was out of stock. But they'll recreate the order once stock was back in. The consultant said he would phone me back in a weeks time. 2 weeks pased and I heard nothing. I phoned and made contact through Messenger. I phoned again and he said that the stock was not yet in. I told him that they need to send it now to a diffrent place as i am not in Johannesburg anymore where the original order was dropped. He said it was fine they'll change the order address.. another month passed and i heard nothing, I contacted Clicks yet again. This time I was upset the guys said i should not take that tone with him. Clicks will send me my oder once it is ready i Have to wait. I got a message 2 weeks ago stating that my order was ready to be collected in Johannesburg. I phoned him yet again. He took up a tone with me and said he has to deal with thousands of incorrect orders not just mine and he can't remember every thing. But he will recreate the order again. So the oder was delivered on 12 October. When I opend the box there was only one bottle, so im shorting stil one more and the order is still incomplete. I have tried phoning this guys again yet no reply. I cant sort out this issue. On messenger Im not getting a reaction. I have to say that customer service is up to ****! No communication from Clicks, and bad attitudes! NO WILLINGNESS TO HELP.
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