KS
Kumar S

1 reviews | Active since Jan 2021

26 Feb 2024, 15:18

Clicks - Staff follow the *********** leaders

Clicks - Irene Village Mall should be shut. Service, security and communication are not in their vocabulary. It's been a month now and I am still waiting for that return call from either the Manager, Regional or Client Services. It is all good to take my details on receipt of an acknowledged complaint to get rid of me. The first time - standing in the queue to pay like most clients will, the cashier calls a person from behind me , no apology or request if this is OK with me, I guess I was invisible to this individual. Begining of this month , I walk-in with a trolley ( pick n Pay packets - groceries ) and security stops me whilst I am already in the store and starts to close my bags. I was rightly infuriated , this is groceries , my wife was busy purchasing cosmetics. I stopped him in his track. I was irate and argued on what the hell is he doing. I saw another client with a different bag -NOT SEALED - he tells me its a Woolies bag - it does not have to be closed??? this joker ( one person ) has to be at all parts of the shop at any given time , tabs on entry, exit, following clients , being a ****** as he chooses who to stop and definitely Woolies and Pick n Pay bags are SO different, why seal one and not the other. I spoke to the manager who was to get back to me on this episode. anyway there is a Dischem down the road. I guess Clicks don't value their clients - as I see there isn't any responses or acknowledgements to other complaints on this site. They just don't give a damn and their managers and staff follow . Hopefully many people do read up on stores and this will give them a guide to stay away!!!

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