Clicks silverton crossing bad service

Clicks Silverton crossing has the worst service Treatment and treated me like a ******** after giving me bad service and never apologized for doing me wrong. I went to the store on 21/05/2019 and purchased a few items which included three Aunt Jackie hair products that are currently lon buy 3 for 2 special. First of all, the items were not properly cleared off the system as they rang the alarm as I got the door which was already annoying for me because I had little time. They took the plastic and when it was given back to me they had tied it and I just went home and only noticed after washing my daughter's hair that they did not put 2 of the items in the plastic bag. I went to the store and the security was very rude and seemed not to understand what I was saying, I asked for the manager and when they came they immediately said oh u know the items and came with them and did not even apologize for the error caused. I went back to work and noticed that one item was wrong and again In frustration I still had to now go back to the store. When I get to the store, the security guy still acts confused and I get bad treatment from the rest of the staff even after explaining that I didn't have time to explain again and asked they call the Elias who was assisting me earlier. With attitude they just looked at me, I then went to the shelf and took the right item and then waited again In Frustration. I wasted my time, money and petrol for unapologetic bad service. I then decided to leave the store with the right product as they were wasting my time. The security guard runs after me like I'm a ******** and when I called the store Elias shouts at me and calls me a ****. It was only later when I sent him pictures of the items I had that he apologized which I feel was unfair to be as a human being to be treated like that and I want a formal apology from all that did this