Clicks rectified Clubcard points error

On 30 June 2015 I made a purchase at Clicks, and the cashier didn't swipe my card correctly, thus the till slip didn't show my points earned for the purchase (i.e. it showed that I spent R0.00). I sent an e-mail to Clicks (head office) explaining the matter. Within 2 days I had a turnaround. Carmen Londt (Customer Service Consultant) notified me that my points for the purchase have since been added to my card. Thank you very much!!!