Clicks product broke my microwave and customer support email inbox is full

I have a complaint about a product that you sell that is clicks branded.

The product broke my microwave after first use.

The product states that before use we should clean it, I cleaned the product with warm soapy water as directed. I then waited for the product to dry.

I then filled the silicone cup (without overfilling) as stated with popcorn kernals as stated on the directions for use.

I then microwaved the popcorn for 3 minutes with which only about 15% of the popcorn kernels popped.

I then threw the kernals that did not pop away and attempted to do the same again only this time no popcorn is popping anymore.

Now the microwave is not microwaving anymore whatsoever.

I had someone take a look at the microwave and they said that the magnetron broke due to the microwave running without enough moisture in the microwave. The popcorn kernels obviously do not have enough moisture on its own as your product describes it to be used.

I think this is very poor of a large company like yours to sell a product that does not work and damages my microwave. Who would now be responsible for the damages caused by your product that you sold and was used as per your instructions.

I have also attempted to mail to *** but your mailbox is full and no mail is going through