1 reviews | Active since May 2019
Clicks Pinehurst/Cape Gate
Clicks Pinehurst and Cape Gate, was helped by interns on 2 different occasions. Pinehurst Clicks an intern assisted me and took more than 30 minutes to eventually get my prescription done. I literally saw 9 clients being assisted while I was still waiting for my tablets to be counted etc. When I mentioned that I think the the intern needs help, I was told in an abrupt manner that she is busy with it. Yesterday at Cape Gate, I was again assisted by an intern. When I got home and opened my package, there was 20 tablets short of the 1 boarded medication. I immediately phoned Cape Gate, held on for 15 minutes, no one answered the telephone. I phoned the main number again and explained to a lady at beauty department, that the pharmacy is not answering their phone. She promised that she would give them my number and that they would call me back. I am still waiting. I called this morning again. Held on for 12 minutes at the pharmacy, no one answered. Again phoned main number and spoke to a gentleman that said he would transfer me to the pharmacy and tell them to answer the phone. 14 minutes later, still no one answering. Clicks customer care leaves much to be spoken about. I have been getting my meds from Clicks for many years, but am considering getting my meds from another pharmacy. I will not tolerate such poor service
