Clicks pharmacy protea Glen

I am so disappointed with clicks Protea Glen mall. Yesterday was informed that I can order a certain product that I need for my surgery and that it will be delivered the next day. Today I went in and I was told that the delivery guy won’t come through because they had delays. They didn’t seem to care about the urgency of my item at all. There was no reassurance that definitely the item will be available tomorrow. Poor service really