CLICKS PHARMACY are *****ing from Pensioners

Yesterday evening 27th April 2022 I received a claim from Discovery Medical Aid showing that Discovery had settled a claim from Clicks for an amount of R906.00 for medication dispensed to me on the 23rd April 2022. Now I have not been to Clicks to collect any medication on the said date.

When I queried this I was told that when a client has a repeat description and requests the medication to be pre-packed that it is Clicks policy to bill at time of packaging the medication for the client even before the client have collected their medication. This I am told is to make sure that the client have sufficient funds in his medical savings account before collection.

This is THEFT. Clicks are *****ing from their clients and trying to justify it. Firstly I never requested pre-packing and even if I have pre-packing do not justify pre-billing. Trying to say that if I do not collect my medication after a certain period they reverse the payment do not justify the THEFT that already took place. I did not sign or collect any medication on the 23rd so they physically stole from me.

THEFT is THEFT and Clicks need to change their policy. If they are concerned about whether or not clients have sufficient funds in the medical savings to cover the medication a call to Discovery for pre-authorisation should take place. When I go into hospital a pre-authorisation takes place, similarly Clicks could do the same and get pre-authorisation if they are concerned that the clients do not have sufficient funds. trying to justify THEFT is so wrong

We already live in a very ******* country where our Government are *****ing from its citizens now we also need to deal with ******* companies. Clicks should feel ashamed of themselves *****ing from pensioners and then trying to justify it