CLICKS PAVILLION WORST CUSTOMER SERVICE!

My mum had her first COVID vaccine on 9th June 2021 (walk in). However, there is no record of her vaccine in the NDOH as Clicks Pavillion did not capture my mums details. The NDOH has also confirmed that Clicks Pavillion has to capture her details as she was a walk in. Clicks Pavillion charged my mums medical aid but never bothered to capture her details. On top of that, no one at the Clicks Group wants to help resolve the issue. No one answers the phone or even responds to emails. This is a serious matter and needs to be dealt with by the Clicks Pavillion Manager.