Clicks - Pathetic at supply and customer service

I placed an online order on the 22 July 2019. Order #***. On the 23rd July i received a notification that my order will arrive at the selected store within 1-3 business days which means by Friday 26 July my order should have been received at Clicks Vincent Park. I had reached out to the social media team over the weekend and yesterday and i still have no indication why my order still hasn't arrived. I am currently pregnant and need those items ASAP.

It is absolutely pathetic that it is no working days later and my order is still not here. I was forced to source the items online as the Clicks store in Beacon Bay ha the items on special but absolutely NO STOCK. The service at Beacon Bay is appalling as when you approach staff and ask about the short stock specially on items on sale then you get a really cold answer. So sick and tired of bad service, low stock on sales items and the constant incorrect pricing on the shelves then the online service is just as disgusting at supply as the store. You guys should be ashamed of this.