Clicks online service

I Ordered online on the 13 May and on the 17 they delivered the incomplete incorrect order. i paid for the items via debit cause its online purchases and i am not owing them anything. I send email to their customer service and i tried to fast track the process buy consulting their Instagram team of which they say clicks customer service online team will be in touch but there was no respond at all.

on the 19 i used my own airtime doing follow up of my order and when are they collecting the wrong box their consultant Oscar/Oskar sain with in an hour he will process my new order and arrange for collection but till now there was nothing. I called them again and the consultant Dintle said Oscar is busy with another customer. I am also as important like any other customer at clicks without considering the state of my color or anybody's color and they owe me an apology and my items end of story no more shenanigans. I want my staff delivered as soon as possible not the attitude with click. im done being frustrated by them.