Clicks Online incompetence

Don’t buy anything online from Clicks. They do not communicate at all. I placed an order on 03/10/2014 and when I checked their system on 08/10/2024 it was still showing “Processing” though they indicate delivery within 2-4 working days.

I then tried calling them and I was sent from Pillar to post and eventually provided with an email for the Online Team. I then sent an email on 08/10/2024. They gave the following 3 Options

Option 1 - To have the money deposited into my bank account (14-20 working days). Option 2 - Have the money deposited into my Clicks club account. Option 3 - For them to reprocess the order.

I went with option 3 but when I checked on the matter the next day. I received a response now giving me only the two options with no explanation or what happened with my earlier choice. As things stand stand now there is no communication regarding this matter from Clicks Online.

Their online team is highly *********** and unprofessional.