Clicks Online

It’s saddening to see such level of incompetence from a private company. We expect it from government. To say the least they should get out of e-commerce and focus on walk in customers.

They delivered an incorrect product, which is an error that any online platform could do, no problem with that. The problem is the returns process is not automated. I had to phone them and send an email of Friday last week and it’s Tuesday today I’m still waiting for one of their agents to get back to me just to tell me the next step forward.

What a disservice to a reputable brand that has been around for ages.