clicks online

<p>hi my name is freda and i actually bought a few things online at clicks on the 26/04/2017 and i did not receive any order number and the funds were debited from my account R467 and i immediately called clicks and they gave me incident number ********** 7 and on sat the 29/04/2017 i was called and they told me that they cannot the payment on their side and said i should sent in my bank statement which i immediately did on that same day,and on the 02/05/2017 i called provided them with the incident number and since i was placed on hold until my airtime ran out no feedback until now i am so dissapointed in their service that they are giving to clients while my money was deducted from my account.</p>