Clicks Norwood a bunch of *******

I bought a phone @ Clicks Norwood a month ago & the phone gave me issues. Kept restarting & I took it back the following day. When I followed up on it, I was told the phone was taken to Vodacom for repairs. It’s been a month & every time I call I’m told they’ll call me back & no one does yet I still don’t have the phone. All I want back is my money bac****