Clicks negligence on covid vaccine

On the 24/11/2021 went to clicks for my covid second dose.i was not happy about their service we were asked to quee outside and the male nurse called us in.he said i must take my id to the counter and then i went back to him.He was helping me and some white couple at the same time and the door was opened and he wanted to inject me for my second dose infront of those two white couple.His mind seemed to be all over the place,i then said but now how can you inject me infront of these people and the nurse lady that was there rolled her eyes and i dint say anything.He injected me and filled my vaccination card and then i asked him are we done and he said yes.I left and then i have been receiving messages for my second dose.Then i received an sms from covid call centre to say im due for my second dose,i then phoned them and they said my second dose was never captured on the system.Had i lost my covid vaccine card i would not have proof that i have taken my second dose because someone didnt do their job properly.I went to clicks meyersdal,the nurse told me to go to the counter and i went to the room where it was just me and her and she explained and injected me and took my card to the counter again.that was the best service,but alberton clicks on the other side they just want to finish thats all,dont care about customers i guess.why didnt they pick up that my information was not captured.