Clicks needs to work on their ICT system.

I collect prescription medication either from your Hibiscus Mall (Margate) or South Coast Mall (Shelley Beach) branch. It works fine - both branches have electronic access to my script. Why then, when I request a statement for tax purposes of all my purchases for the tax year ending Feb 2021 do I have to go to both branches as each branch cannot access the information pertaining to the other branch? Come on, this is not rocket science, surely your ICT dept can arrange for a consolidated statement to be drawn from any branch irrespective where one purchased medication?