CLICKS MANAGER AT SOUTHGATE BRANCH IS INCAPABLE AND NEEDS SERIOUS TRAINING

I WAS REALLY DISAPPOINTED BY THE MANNER IN WHICH THE MANAGER AND THE VERY MANAGER I MEAN FOR CLICKS AT SOUTHGATE BRANCH SPOKE TO ME YESTERDAY AT ABOUT 10H31 WHEN SHE KEPT ON ASKING ME [WHO AM I TALKING TO,WHO AM I TALKING TO,WHO AM I TALKING TO] INSTEAD OF LISTENING AND HEARING THE REASON FOR MY CALL. AND WAS VERY PLEASED BY THE MANNER AND GOOD BEHAVIOUR SHOWN TO ME BY THE CLINIC SISTER AT THE VERY SAME SHOP. SHE WAS VERY KIND AND VERY ATTENTIVE AND ALSO SYMPATHETIC AND HER NAME IS WINDY IF I AM NOT MISTAKEN. THE CLINIC SISTER"S PROFESSIONALISM AND THE LISTENING S****S ARE SOMETHING THAT NEED TO BE SHOWN TO THIS SHOP MANAGER WHO NEEDS TO BE TRAINED IN THE FIELD OF CUSTOMER SERVICE AND COMMUNICATION. AT CLICKS IN SOTHGATE WE NEED PEOPLE LIKE THE LADY STATIONED THERE AS A CLINIC SISTER TO SHOW, TEACH AND TO COACH OTHERS HOW TO TALK TO CUSTOMERS WHO BRING MONEY INTO THE SHOP. THE FIRST PERSON THAT SHOULD BE TAKEN FOR ALL THESE LESSONS IS THE MANAGER AT CLICKS IN SOUTHGATE. THE MANAGER AT CLICKS IN SOUTHGATE DESERVES TO BE TRAINED FOR CUSTOMER SERVICE BECAUSE SHE MAKES MOCKERY OF CLICKS