Clicks - Mall Of The South Appalling Service

<p>Please be informed that I was at the Clicks Mall Of The South branch on the 03-06-2017 and encountered appalling services rendered when making payment for my purchases.</p> <p>The cashier dealing with my transaction was more involved in the other cashier’s conversation rather than concentrating on my transaction.</p> <p>I noticed that when she processed the items it did not show the allocated discount on the Always Ultra and requested that she reverse the entire purchase and redo it correctly. This refers to the special on the Always Ultra - buy 3 and the cheapest one is free as advertised.</p> <p>As shown in my attached scanned receipt the correction was made accordingly. However this time she did not allocate this transaction to my Club Card. Reason being that she kept conversing with the other cashier instead of conducting good business practice. </p> <p> </p> <p>I am a loyal customer of Clicks as you can verify on my history of purchases made.</p> <p>This type of frustrating services rendered is unacceptable, especially when I have to communicate via email for the relevant corrections to be made.</p> <p>Please allocate my points accordingly to my Click Club Card as attached.</p> <p>I will consider doing my purchases in the future at other retailers that value and support customer service.</p> <p> </p> <p>I await your prompt reply in this matter.</p> <p> </p> <p>Yasin Ismail</p> <p>Club Card Number: ********** 013342</p>