CLICKS LONEHILL - Rudeness and ZERO Service!

Clicks Lonehill waited 40 minutes this morning whilst watching a pharmacist unpacking boxes with my toddler burning up with fever! When I asked for service his reaction was one of noncommittal, rude and when the transaction was done he pushed the pathetic little caged locked box at me, not a thank you, not a please and definitely not an apology. I asked who helps pays his salary, boxes or customers who await service. I requested to speak to the store manager a lady named Naasura who explained that the pharmacy manager needs to be told about his rudeness and refusal to assist. Naasura also said that I need to tell the pharmacy manager, if she does the manager, a female named Nyari doesn't believe her! Clearly a breakdown in management team work firstly and secondly when Nyari arrived her attitude explained everything, no wonder her staff are rude with zero customer service. Nyari insinuated that I am lying and when I insisted both manager be present, Naasura confirmed what she had said to me exactly....not an apology from Nyari nothing, just attitude and dressed as if she is off to a night club.... no name badge, no uniform .... THANK YOU Clicks and your CEO Vikesh Ramsunder. You need to send your team into a Dischem store, maybe some proper staff training and customer service might just save you as a company!! YOU HAVE LOST ME AS A CUSTOMER, WELL DONE!!