DG
Deidre G

1 reviews | Active since Oct 2014

30 Jan 2024, 10:05

Clicks Kenilworth Centre and Customer Care - Disgusting and *********** service

I'm so disappointed annoyed with Clicks, this is month 2 that I was unable to use my cash back. I was always able to redeem my cashback and all of a sudden there was some update on my personal details I needed to do. I did this instore in November and called the customer care line who promised me that the issue would now be resolved and that I could use my next cashback in January.

Last week I tried to use my cashback and to no surprise the same issue happened. I expected the incompetence because that is the Clicks culture.

I'm so SICK of clicks honestly, I should stop supporting the brand. The service is just getting worse by the minute.

For all it's worth, you might as well keep your cashback voucher.

Clicks Kenilworth branch is the epicenter of unprofessionalism!!

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