Clicks just made my day!

Thank you to Clicks Tygervalley for the amazing customer care today. I had bought a Mascara there a week ago which was already dry when I opened it. I didn't get around to returning it until a week later (there was no longer a bar code on as I thew away the plastic wrapping). Luckily I kept my receipt. When I brought my complaint to them they investigated the Mascara and swiftly brought me a new one - no questions asked. They apologised for the inconvenience and made the exchange completely hassle free (since there was no bar code there was nothing to scan and physically exchange, so they simply handed me a new one and sent me on my merry way)!!! I was dreading having to go back and try explain my case, but the wonderful make-up consultant said there is no way it would've gone that dry in such a short span of time and it surely must be a factory fault. I must applaud Clicks for the high quality of staff they have employed with a clear expert level in their field. Thank you, thank you, thank you!!