Clicks - How to lose customers

On 13 September email to [***]

My 3 current Email Newsletter Subscriptions settings Have not received a single email from Clicks based on these subscriptions

On 14 September Clicks response: Your feedback has been sent to the relevant team, in order to further assist. Apologies for any inconvenience caused.

[==> Standard RSA service providers insincere apology]

On 20 September my email to Clicks: Tomorrow, it will be 1 WEEK since your email and now feedback!!

SIX days later on 26 September Clicks email received: We are following up with the relevant team and will provide you with an update as soon as feedback is received

Same insincere email as on 14 September - see above.

Oct 02 - still waiting for some sort of response.

Oct 03 Clicks replies: Our team are still investigating. As soon as feedback is received, this will be communicated to you.

Oct 04 Clicks email: We received feedback that an update was done, in order for you to receive the relevant emails. The team are experiencing some technical issues and as soon as this is resolved the mailers will start filtering through.

We apologise for the delay and any inconvenience caused.

Same insincere apology - see above [==> Standard RSA service providers insincere apology]

Oct 20

STILL NO RESOLUTION STILL NO ANSWERS

NO SURPRISE THEN THAT CLICKS has an Average rating of 1.82 from 7035 reviews on HelloPeter.