Clicks Hillcrest

Why do I order thing and pay for them on the same basket but 2 different parcels are on the site. Paid and waiting collections for my stuff from 29th December. We on the 7th, it's still dispatched. Clicks is ran by a caucasian man, I hope you see how in competence and slow delivery your business is doing. Dischem I did it midnight, hours later delivered. No excuses, Clicks Hillcrest needs Attention ASAP. I always, I mean always have issues. I'm admitted, now how will I fetch my things?? You tell me? And don't call me saying sobby stories, deliver it or bring my money back