Clicks Gonubue Kings Mall

Good day,

I would like to complain about the ill treatment we received from on of your managers on duty at Clicks Gonubie Kings mall on the 21st of December 2025 around 09:30.

After waiting in the que and getting to the till. We were greeted by a friendly and possibly a training teller. He advised us that he had to call his manager to assist with the buy 3 get the cheapest one free special that clicks run. We were nothing but understanding.

Your manager on duty, came and assisted us. He did not greet and completely ignored us. He then spoke to the teller on duty in his native language and complained about us being impatient and rude. To his detriment I understand Xhosa fluently and rep**** back to him where he then stayed quiet. Is this how you tell your managers to treat other cultures? To speak about them behind their backs in another language and totally disrespect their customers? If I had done this to him, it would be a whole different racial issue. But, I suppose its acceptable considering im white and not supposed to speak Xhosa?

This is poor behavior from someone clicks regards as a manager? Terrible job chaps I hope something is done about your ****** staff members.

Please ensure this goes to your head office.