Clicks Festival Mall bad staff behavior.

If there was a way of giving negative stars, I would:

The service I got at clicks festival mall is appalling!!!!! I'm waiting in the queue getting closer to the till when an argument among the staff at the till begins right in front of all the customers. Two employees had a petty disagreement while the manager (or what I can assume is the manger) tried to break it up but was clearly not in charge and it was not pretty!!! I have worked as a sales person and I know you don't fight like that in front of customers, I was so disturbed by their behavior that when I was being served by the cashier who was involved, I told him that it's really bad for staff to fight like that in front of the customers. The cashier, (I later found out was Brian) still heated from his argument proceeded to enlighten me on how it was non of my business and that the argument is between him and his female colleague. I was honestly shocked because I honestly expected him to just politely apologize and that would have been that but it didn't end there. I said to him that it does involve me as a customer because I don't need to see such behavior and I didn't come to clicks for that. He, shouting, said that I feature no where and that he can say what he wants and that this is how that clicks is and I shouldn't tell him about customer service and that he has always worked there and will continue working there and that there is nothing I can do about it because it's really non of my business and why am I involving myself anyway?????!!!!!! My causin and I were sooo shocked, she said to him, it was unprofessional and you should atleast disagree in the back office and not in front of customers because you give customers a bad shopping experience. I said that they (the staff) involved us when this rant started. He blatantly asked where do we feature and who are we!!!!! We said that we are the customers?! In the rudest language he could get away with basically said that he is not there for us and that we shouldn't tell him anything and that we are nobody's!!! At this point he was being so rude and loud, I'm shocked no one intervened. I told him I would report him and he said that nothing would happen to him and nothing ever did so good luck with that!!!!!! Wow!!!! The actual experience was worse then what was said above.

He said so many rude things and the aggression he exhibited was so uncontrollable that I realised that this was enabled behavior. No one could stand up to him and no one corrected him and he was sooo confident that nothing would happen because that's basically his shop!!!!! I have, since Saturday, heard that that clicks at Festival mall is soooo bad at customer service and the staff don't care!!!! I have decided to no longer support clicks festival mall especially when you hire such staff!!!!

I will shop at dischem!!!! SIS!!!!