MF
Marisa F

1 reviews | Active since May 2023

06 Dec 2025, 13:58

CLICKS - FEEL BAD, PAY MORE

I made a purchase for 2x 30's Berocca Boost online, because the price was marked down from R319 to R190 - I added other products to be able to qualify for a home delivery. Suddenly the next day my 1 packet of Berocca was credited R190 and I was charged R380 for the 1 I already paid R190 the previous day.

This is *******. You can not change the price after payment received and then come with a lame excuse of there was no stock. That is a lie and a sin. I have proof of everything and I am willing to take this further. The Ombudsman of commercial goods gave me very good advice. This is a typical case of somebody slipped up, made a mistake on the app and now I must loose out.

Please send me my packet of Berocca Boost 30's as I paid for it. And fix my invoice where you charged me R380 the following day for 1 packet after I already paid for 2 the previous day.

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