clicks educate your stuff

so i leave home in search of a mask . i get to clicks @ JEwel city johannesburg. i get to the door knowing very well i cant enter without a maask . i call to the security gaurd ask if they do have masks in there , ( very welcoming lady indeed ) she goes to ask for me , and yes they did have , here comes a lady whoever she was in there, " we cant sell u masks outside and we cant allow u to enter the store without one " , surely these people need to be trained to reason and not just be puppets or parrots .