Clicks - Don't care

After supporting Clicks for well over 15 years, today I have ended our relationship. Was advised my Clicks at Summerfields, Randburg that my card needed to be exchanged as it seemed to be damaged. I did this and completed the form advising tat this would be a card swop. Checked till slips and the new card wasn't registered, phoned customer care who said it would be done and activated within 48 hours, 3 months later still not done, phoned Customer Service again today to be told that it doesn't seem that the card was correctly linked, now I have no points and Clicks has one less loyal customer. Clicks Pharmacy also not up to scratch - seldom send sms'es and run out of my medication. Bye Bye Clicks!