RF
Richard F

1 reviews | Active since Jul 2015

16 Oct 2015, 16:56

Clicks Direct Medicine yet again is incapable

I have called Clicks Direct Medicines four times in the last 24 hours to simply get a copy of the invoice of the the one entry on the October statement.<br> <br> The invoice number was provided dated the 16th of September. <br> <br> I called yesterday and clearly outlined the request and this morning I received the same October statement with no invoice breakdown.<br> <br> I then called again and spoke to Clyde and outlined my frustrations and he said it would be addressed. I then received the SAME STATEMENT again.<br> <br> I phoned a third time from a land line, and the call cut out as I was being transferred around the call centre.<br> <br> I phoned a 4th time at around 4pm today and spoke to Ivy who I explained my frustrations to and yet again I received ANOTHER STATEMENT! I even gave her the invoice number and date. The call centre is now closed.<br> <br> I have had numerous issues with Clicks Direct Medicine and their inability to follow requests including incorrect delivery of medicines, delayed delivery of CHRONIC medicine and accounts issues. It is just hard to move as CDM have the original scripts for the 6 month cycle.

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