1 reviews | Active since Sept 2022
Clicks - Difference in price on shelf to till
I have been shopping at Clicks Northmead Square for years and for years I have been having issues with the price difference on the shelf to what scans at the till to the point where I keep track of the prices on my phone as I pick up the items I want.
Each visit to this store ends with me having to check the price of every item scanned to make sure I am being charged the correct price. Then I have to go and fetch the price tags so that the cashier can call a supervisor to amend the price.
I have complained numerous times but clearly it does not make a difference. The cashier has a don’t care attitude and the supervisor doesn’t even engage the customer, not even an apology from either one. It’s like I am in the wrong for holding up the queue and making them adjust the price, yet they are wasting my time.
How many people are just paying the price that is scanned and being ****** by this store? I first noticed this when I went to buy 1 item. How many people are buying their monthly requirements and don’t look at the prices at the till because they assume it is correct? I am so sick of it. I do not see why I have to be inconvenienced by going to another store.
You are going to loose a loyal customer because I am being forced to shop at another store or maybe I will just start shopping at a different brand who aren’t trying to rob their customers and who provide better customer service.
